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Dental Reception and Supervisory Management by Glenys Bridges (the Dental Resource Company) at Abbey's Bookshop,
Dental Reception and Supervisory Management
— —
Glenys Bridges (the Dental Resource Company)

Dental Reception and Supervisory Management

Glenys Bridges (the Dental Resource Company)

$86.95

Paperback

Not in-store but you can order this
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English
Wiley-Blackwell
19 April 2019
Secretarial, clerical & office skills; Dentistry
Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act.

Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites

Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.
By:  
Imprint:   Wiley-Blackwell
Country of Publication:   United States
Edition:   2nd edition
Dimensions:   Height: 239mm,  Width: 165mm,  Spine: 10mm
Weight:   227g
ISBN:   9781119513087
ISBN 10:   1119513081
Pages:   136
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

About the Author Glenys Bridges, MCIPD, FBDPMA, RDN, dip. DPM, is an experienced management and administration trainer with more than 20 years working with General Dental Practitioners and their teams. She works with dental professionals delivering dental education and CPD in Leadership and Management, Communication and Professionalism, and has expertise and qualifications in Counselling and Life Coaching.

Reviews for Dental Reception and Supervisory Management

"""The book provides a vast amount of information in a lot of detail on aspects of personal as well as work life. Although not a crucial read for British undergraduates, it would be useful for any dentist seeking further knowledge on setting up a practice, or who has an interest in management."" (British Dental Journal, 10 December 2010)"


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