Delivering Happiness

A Path to Profits, Passion and Purpose

Tony Hsieh

$29.99

Paperback

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English

Business Plus
19 March 2014

Economics & Business; Business & management; Business ethics

"Pay brand-new employees $2,000 to quit

Make customer service the responsibility of the entire company-not just a department

Focus on company culture as the #1 priority

Apply research from the science of happiness to running a business

Help employees grow-both personally and professionally

Seek to change the world

Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual ""Best Companies to Work For"" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller"

By: Tony Hsieh
Imprint: Business Plus
Country of Publication: United States
Dimensions: Height: 230mm, Width: 156mm, Spine: 20mm
Weight: 280g
ISBN: 9780446576222
ISBN 10: 0446576220
Pages: 272
Publication Date: 19 March 2014
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. <br>Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

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Delivering Happiness

A Path to Profits, Passion and Purpose

Tony Hsieh

$29.99

Paperback

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