Decision Intelligence: Transform Your Team and Organization with AI-Driven Decision-Making

— —

Thorsten Heilig Ilhan Scheer

Decision Intelligence

Transform Your Team and Organization with AI-Driven Decision-Making

Thorsten Heilig, Ilhan Scheer

$52.95

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

John Wiley & Sons Inc
23 November 2023

Business strategy; Management decision making; Knowledge management

"Dramatically improve your decisions with data and AI

In Decision Intelligence: Transform Your Team and Organization with AI-Driven Decision-Making, a team of pioneering decision and AI strategists delivers a digestible and hands-on resource for professionals at every part of the decision-making journey. The book discusses the latest technology and approaches that bridge the gap between behavioral science, data science, and technological innovation.

Discover how leaders from various industries and environments are using data and AI to make better future decisions, taking both human as well as business factors into account. This book covers:

A demystifying behind-the-scenes peek inside how AI models, forecasts, and optimization for business challenges really work, and why they open up entirely new possibilities. A business-ready introduction to decision intelligence, exploring why traditional decision-making strategies are outdated and how to transition to decision-intelligence. The evolution of Decision Intelligence, coming from analytics and modern techniques like process mining and robotic process automation An examination of decision intelligence at the organizational level, including discussions of agile transformation, transparent organizational culture, and why psychological safety is a crucial enabler for new ways of decision-making in modern companies An overview of why (and where exactly) AI still needs human expertise and how to incorporate this topic in daily planning and decision making

Decision Intelligence is essential reading for managers, executives, board members, other business leaders and soon-to-be leaders looking to improve the quality, adaptability, and speed of their decision-making.

Praise for Decision Intelligence

""In Decision Intelligence, Thorsten Heilig and Ilhan Scheer build a compelling case for the world of tomorrow’s version of decision-making.” ―Martin Lindstrom, New York Times best-selling author

""Decision Intelligence will be one of the big topics for this decade and completely change the way organizations manage, plan, and operate. This book provides a comprehensive guide from the basics to the applications."" ―Niklas Jansen, Entrepreneur and Tech Investor, Founding Partner Interface Capital and Co-Founder Blinkist

""The book impressively demonstrates the potential and entry points into the world of AI-powered decision making. A very valuable reading for managers and their organizations"". ―Michael Kleinemeier, Member of the Merck KG Board of Partners, former Member of the SAP SE Executive Board

“The AI hype perfectly captured, easy to understand, de-mystified and mapped to clear use cases - a must-read for today's managers.” ―Dr. Daniela Gerd tom Markotten, Member of the Management Board for Digitalization and Technology, Deutsche Bahn AG"

By: Thorsten Heilig, Ilhan Scheer
Imprint: John Wiley & Sons Inc
Country of Publication: United States
Dimensions: Height: 231mm, Width: 158mm, Spine: 25mm
Weight: 431g
ISBN: 9781394185061
ISBN 10: 1394185065
Pages: 240
Publication Date: 23 November 2023
Audience: General/trade , ELT Advanced
Format: Hardback
Publisher's Status: Active

Figures List xi Foreword xiii Acknowledgments xvii Introduction xxi Chapter 1 Decoding Decision-Making: Good and Bad Decisions 1 How to Measure the Quality of a Decision 6 The History of Decision-Making 10 The Impact of Technology on Business Decision-Making in the 21st Century 14 Regaining the Human Aspects 17 Chapter 2 Why Traditional Decision-Making Is Broken 21 The New (Corporate) Normal: An Increasingly Dynamic and Complex Reality with Uncertainties 23 Why Data Analytics and Business Intelligence Can’t Keep up with the New Reality 31 The Illusion of Human Control: Will We Ever Be Able to Make the Best Possible Choice? 35 Chapter 3 Decision Intelligence: Making Relevant Information Visible and Actionable 39 How to Shift Your Decision-Making Perspective 43 The Ultimate Partnership Between Humans and Machines 47 Chapter 4 The Business Value of Decision Intelligence 55 From Using DI as a Strategy to DecisionOS 57 Step up the Operational Game: Recurring Use-Cases for Companies 61 Chapter 5 Decision Intelligence in Practice: Industry Examples of Applied DI 67 DI in Logistics 69 DI in Retail 78 DI in Pricing and Marketing 83 Chapter 6 The Technology Stack: Applying AI Systems for Decision-Making 91 Data, the Backbone to Leverage Business Value 95 Artificial Intelligence: Understanding the Patterns Behind 102 Optimization Is Key for Better Business Outcomes 116 Chapter 7 Decision Intelligence Organization: The Key to Unlocking the True Potential of Data-Driven Decision-Making 125 Culture Eats Intelligent Decision-Making for Breakfast 129 Ways of Working in DI Organizations 132 The Four Rs of the DI Organization 137 Cultivating a DI Organization: A Symphony of Skills 142 Recognizing Biases in Your Decision-Making Process 147 Chapter 8 Leading a Decision Intelligence Organization 155 Trust and Courage 158 Transparency and Experimentation 162 Psychological Safety: The Secret Ingredient for a Decision Intelligence Organization 167 Embracing Failure and Forging Forward 175 Epilogue 179 References 183 Index 195

THORSTEN HEILIG is the Founder and CEO of Paretos, a pioneering decision intelligence platform used by SMEs, Fortune 500 and Dax40 companies. He was previously the Chief Operating Officer of Moovel and is also a management consultant and speaker who keynotes about AI, Innovation, Agile Culture and Digital Transformation. ILHAN SCHEER is the Asset Engineering Europe Lead at Accenture. He’s an international leader on digital transformation and psychological safety in organizations. He was the Founder of fable+, a data-driven consulting boutique acquired by Accenture.