Customer Service vs. Customer Experience - A Business Growth Guide

Ferdy Saitta

$40.95 $34.50

Paperback

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English

Questquill Books
08 August 2023

Personnel & human resources management; Customer services; Office & workplace

Summary
Details

"Unlock the Secrets to Business Growth through Customer Service Excellence!

In today's competitive business landscape, exceptional customer service isn't just a luxury - it's a necessity for driving business success. ""How to Achieve Business Growth through Customer Service Excellence"" is your definitive guide to unlocking the true potential of your business by delivering unparalleled customer experiences.

Discover the strategic insights and proven tactics that will propel your business forward. This comprehensive guide unveils the power of customer-centric strategies, guiding you through the art of building a customer-focused culture, crafting winning customer service tactics, and optimizing every touchpoint for lasting customer satisfaction.

Inside, you'll find:

Proven Strategies: Learn how to design and implement customer service strategies that directly impact your bottom line and foster business growth. Customer-Centric Mindset: Explore the mindset shift required to put customers at the core of your operations and consistently exceed their expectations. Step-by-Step Guidance: Follow practical step-by-step instructions to develop a customer-centric approach that sets you apart from the competition. Real-world Examples: Gain insights from real-world case studies showcasing businesses that have achieved remarkable success through exceptional customer service. Effective Communication: Master the art of communication and active listening to create genuine connections with your customers. Sustainable Success: Discover how exceptional customer experiences lead to customer loyalty, positive word-of-mouth, and sustained business growth.

Whether you're a business owner, entrepreneur, marketer, or manager, this ultimate guide equips you with the tools to transform your customer service into a strategic asset that drives unparalleled business success.

Elevate your business to new heights with the power of exceptional customer service. Unlock your potential today - grab your copy of ""How to Achieve Business Growth through Customer Service Excellence"" and embark on a journey toward lasting customer satisfaction and business success."

By: Ferdy Saitta
Imprint: Questquill Books
Dimensions: Height: 216mm, Width: 140mm, Spine: 8mm
Weight: 186g
ISBN: 9798223965169
Pages: 156
Publication Date: 08 August 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active