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Customer Relationship Management

Berfenfeldt Jens

$42.95   $36.46

Paperback

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English
Self Publish
20 February 2024
"""Customer Relationship Management"" by Jens Berfenfeldt offers a concise yet comprehensive exploration of modern CRM principles and strategies. From understanding customer behavior to leveraging technology and fostering loyalty, Berfenfeldt provides practical insights for businesses seeking to excel in customer-centric approaches. With a focus on data-driven decision-making, human-centric engagement, and continuous improvement, this book serves as an indispensable guide for organizations looking to build strong, lasting relationships with their customers. Whether you're a seasoned CRM professional or a business leader aiming to enhance customer experiences, Berfenfeldt's insights will help you navigate the complexities of modern customer engagement."

By:  
Imprint:   Self Publish
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 5mm
Weight:   145g
ISBN:   9788179602768
ISBN 10:   8179602761
Pages:   102
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

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