Tarleton Gillespie is a principal researcher at Microsoft Research New England and an affiliated associate professor at Cornell University. He cofounded the blog Culture Digitally. His previous book is the award-winning Wired Shut: Copyright and the Shape of Digital Culture.
Truly stellar. Gillespie's analysis deftly contextualizes moderation policies on social media platforms, and illuminates how the platforms' underlying values are baked into these policies. The result is essential reading. --Whitney M. Phillips, author of This Is Why We Can't Have Nice Things: Mapping the Relationship Between Online Trolling and Mainstream Culture Despite the level of opacity and inaccessibility characteristic of how social media platforms moderate the content we post online, Gillespie provides a detailed look under the hood and conveys clearly why it all matters. --Philip M. Napoli, author of Audience Evolution: New Technologies and the Transformation of Media Audiences No one knows how digital platforms are shaping our lives better than Tarleton Gillespie. This book is an essential guide to the social and technical processes that animate our new media - and to the principals by which we might put them to more democratic ends. --Fred Turner, author of The Democratic Surround: Multimedia and American Liberalism from World War II to the Psychedelic Sixties Online platforms are defining our technological landscape, shaping our lives online and off. Custodians of the Internet is the exquisitely-drawn map that shows us how they do it. --Jonathan Zittrain, author of The Future of the Internet and How to Stop It