Cruise Management

Information and Decision Support Systems

Alexis Papathanassis, Michael H. Breitner, Cornelia Schoen

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Paperback

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German

GWV Fachverlage GmbH
29 October 2011

Shipping industries; Tourism industry

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Edited by: Alexis Papathanassis, Michael H. Breitner, Cornelia Schoen
Imprint: GWV Fachverlage GmbH
Country of Publication: Germany
Dimensions: Height: 210mm, Width: 148mm, Spine: 18mm
Weight: 349g
ISBN: 9783834932723
ISBN 10: 3834932728
Pages: 249
Publication Date: 29 October 2011
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Prof. Dr. Alexis Papathanassis specialises on Cruise Management and e-Tourism at the Bremerhaven University of Applied Sciences. Prof. Dr. Michael Breitner leads the Institute of Wirtschaftsinformatik at the Leibniz Universitat Hannover (LUH). Prof. Dr. Cornelia Schoen specialises on Operations Research and Revenue Management at the GISMA Business School / LUH. Dipl.-Ok. Nadine Guhr works as a scientific assistant for the Institute of Wirtschaftsinformatik at the LUH.