CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
By:
Jane Lockwood, Hayley McCarthy Imprint: Cambridge University Press Country of Publication: United Kingdom Dimensions:
Height: 298mm,
Width: 210mm,
Spine: 1mm
Weight: 190g ISBN:9780521178587 ISBN 10: 0521178584 Pages: 64 Publication Date:31 March 2011 Audience:
ELT/ESL
,
Postgraduate, Research & Scholarly
Format:Paperback Publisher's Status: Active