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Conflicts in Reference Services

Bill Katz Ruth A. Fraley

$158

Hardback

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English
Routledge
12 December 2019
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
Edited by:   ,
Imprint:   Routledge
Country of Publication:   United Kingdom
Volume:   20
Dimensions:   Height: 234mm,  Width: 156mm, 
Weight:   620g
ISBN:   9780367374259
ISBN 10:   0367374250
Series:   Routledge Library Editions: Library and Information Science
Pages:   248
Publication Date:  
Audience:   General/trade ,  College/higher education ,  Professional and scholarly ,  ELT Advanced ,  Primary
Format:   Hardback
Publisher's Status:   Active

Bill Katz, Ruth A. Fraley

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