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Conflict Management: Theory and Practice by Peter Condliffe at Abbey's Bookshop,
Conflict Management: Theory and Practice
— —
Peter Condliffe

Conflict Management

Theory and Practice

Peter Condliffe

$195

Paperback

Not in-store but you can order this
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English
LexisNexis Butterworths Australia
04 December 2025
Arbitration, mediation & alternative dispute resolution
Conflict Management: Theory and Practice offers practitioners and students a powerful framework for analysing how conflicts arise and evolve. Drawing upon a variety of theoretical foundations, this text provides tools to manage complex interpersonal, group and organisational dynamics—whether in workplace, community, legal, or everyday settings.  This revised edition blends theory with practice, combining contemporary research with accessible explanations, practical techniques, real-world scenarios, and structured exercises. Readers will learn how to foster constructive dialogue, resolve impasses, and lead with clarity and confidence.

Features

Incorporates and reflects some of the changes that flow from the systemwide reform brought on by the establishment, in 2025, of new national mediation standards overseen by the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS) Board

Includes commentary from indigenous and multicultural conflict perspectives

Provides improved analysis of multi-party and multi-issue conflict contexts and those relevant to Australian practice and systems

Covers advances in online dispute resolution and artificial intelligence (AI) and their impacts upon conflict management

Related Titles

Glissan, Advocacy in Practice, 8th edition

 
By:  
Imprint:   LexisNexis Butterworths Australia
Country of Publication:   Australia
Edition:   7th edition
Weight:   3.100kg
ISBN:   9780409361193
ISBN 10:   0409361194
Publication Date:  
Format:   Paperback
Publisher's Status:   Active
Chapter 1 Navigating Conflict Chapter 2 Responding to Conflict Chapter 3 Conflict Management in Australia: A Short History Chapter 4 Essential CMR Skills Chapter 5 Managing Difficult Conversations and Complaints Management Chapter 6 Restorative Justice and Conferencing Chapter 7 Negotiation Essentials Chapter 8 Mediation Essentials Chapter 9 Comparative Mediation Approaches Chapter 10 Collaborative Practice and its Use in Legal Disputes Chapter 11 Group Conflict and Facilitation Skills Chapter 12 Dispute System Design: Ensuring Justice

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