Complaint!

Sara Ahmed

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Hardback

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English

Duke University Press
28 September 2021

Gender studies: women; Organisation & management of education; Higher & further education, tertiary education

In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.

By: Sara Ahmed
Imprint: Duke University Press
Country of Publication: United States [Currently unable to ship to USA: see Shipping Info]
Dimensions: Height: 229mm, Width: 152mm,
Weight: 658g
ISBN: 9781478015093
ISBN 10: 1478015098
Pages: 277
Publication Date: 28 September 2021
Audience: General/trade , Professional and scholarly , ELT Advanced , Undergraduate
Format: Hardback
Publisher's Status: Active

Acknowledgments xi Introduction: Hearing Complaint 1 Part I. Institutional Mechanics 27 1. Mind the Gap! Policies, Procedures, and Other Nonperformatives 29 2. On Being Stopped 69 Part II. The Immanence of Complaint 101 3. In the Thick of It 103 4. Occupied 137 Part III. If These Doors Could Talk? 175 5. Behind Closed Doors: Complaints and Institutional Violence 179 6. Holding the Door: Power, Promotion, Progression 220 Part IV. Conclusions 257 7. Collective Conclusions by Leila Whitley, Tiffany Page, and Alice Corble, with Heidi Hasbrouck, Chryssa Sdrolia and others 261 8. Complaint Collectives 274 Notes 311 References 343 Index 353

Sara Ahmed is an independent scholar and author of What's the Use?, Living a Feminist Life, and other books also published by Duke University Press.

Reviews for Complaint!

Sara Ahmed always has her finger on the pulse of the times as she assists us to explore the deeper meanings and philosophical nuances of quotidian concepts and practices. Beautifully written and thoroughly engaging, Complaint! is precisely the text we need at this moment as we seek to understand and transform institutional structures promoting racism and heteropatriarchy. -- Angela Y. Davis In her powerful new book . . . Sara Ahmed builds on a series of oral and written testimonies from students and employees who have complained to higher education universities about harassment and inequality. Here, she asks readers to think about some inescapable questions: What happens when complaints are pushed under the rug? How is complaint radical feminism? And, how can we learn about power from those who choose to fight against the powerful? -- Rebecca Schneid * Indy Week *