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Communication and Care Coordination for the Palliative Care Team

A Handbook for Building and Maintaining Optimal Teams

Rebecca S. Imes Leah M. Omilion-Hodges Jennifer D. B. Hester

$68.99

Paperback

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Springer Publishing Co Inc
30 April 2020
A focus on intentional communication, team building, and relational maintenance.

This text is designed to help form and maintain palliative care teams that survive and thrive. Whether you are starting a new team or hoping to help an existing team, this text addresses aspects of team players, leadership, meetings, organizational culture, and self- and team-care through a combination of empirical data and real voices from health care professionals in palliative care practice. By focusing on the individual professional in relation to team health and success, this text shows how to develop high quality, high-performing palliative care teams.

Perfect for both students and the working professional, this text is useful at any time in your career or your team's development. It explores the types of providers involved in palliative care, their roles, possible conflicts, and the opportunity to amplify their work as a team while overcoming the stigma that may be attached to palliative care. This book focuses on the foundational role of communication in leadership, team building, and the delivery of patient care. Designed to provide workable solutions to challenges such as poor team design, siloing, and faulty communication, it provides suggestions that can be implemented immediately by your palliative care team. This focus allows health care professionals who are passionate about palliative care to grow into high functioning teams with a focus on excellent patient care.

Key Features:

Satisfactory and Unsatisfactory Palliative Care Experiences Stories from nurses, social workers, chaplains, physicians, pharmacists, executives, patients, and families Pearls from the Field: Provider and team takeaways Best practices of team leaders Tips for individuals and teams to communicate with other providers, departments, and senior leadership Discusses how to improve short-term and long-term functionality Outlines the predictors of burnout for palliative care professionals and teams Self-care and team-care suggestions Combines up-to-date research and theory in an accessible writing style
By:   Rebecca S. Imes
Edited by:   Leah M. Omilion-Hodges, Jennifer D. B. Hester
Imprint:   Springer Publishing Co Inc
Country of Publication:   United States
Dimensions:   Height: 229mm,  Width: 152mm, 
Weight:   362g
ISBN:   9780826158055
ISBN 10:   0826158056
Pages:   240
Publication Date:   30 April 2020
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Chapter 1: Why We Need to Talk about Practitioners, Teams, and Communication in Palliative Care I. Need for palliative care communication book II. Introduction (and rationale for need) to the rest of the book III. Pearls from the Field: Provider and team takeaways Chapter 2: Who are the Players? Exploring the Various Types of Palliative Care Providers I. Introduction II. Primary vs. Palliative Care III. Who are the palliative care specialists? IV. Role clarity V. Power differentials VI. Pearls from the Field: Provider and Team Takeaways Chapter 3: Teams: Purpose and Processes I. Teamwork on PCTs-importance for patient care II. Moving from I to We: Team models III. Team Formation and Maintenance IV. Pearls from the field Chapter 4: Leading Teams I. Best practices of team leaders II. Importance of team leaders III. Modeling intentional relational communication IV. How to communicate like a leader V. Team growth Chapter 5: Team Meetings I. Team meetings as goal coordination II. Setting up structures and norms for successful team meetings III. Types of meetings IV. Direct vs. indirect communication V. Virtual vs. Face to face teamwork VI. Family meetings VII. Pearls from the field Chapter 6: Occupational Culture: Understanding the Role and Stigma of Palliative Care within Medicine and Organizational Contexts I. Occupational Culture II. Occupational impact on interdisciplinary collaboration III. Tensions between PC providers and other medical providers IV. Organizational and community challenges for PCTs V. The role of storytelling in creating meaning and handling challenges VI. Pearls from the field Chapter 7: Self-care in Emotional Labor Intensive Positions I. Palliative care as intense emotional labor II. Compassion III. Self-care IV. Balancing your needs in an team environment V. Building continual self-care into team processes VI. Pearls from the field

Rebecca S. Imes, PhD (University of Iowa), is associate professor of communication at Carroll University. With a lifelong interest in provider-patient relationships, she began her study of health communication at Tufts University School of Medicine and Emerson College, and she has been researching and teaching in this area for the past 20 years. Her research interests concern relationships in health contexts, and her work includes research on patient-family communication, provider-patient communication, and communication in high-functioning palliative care teams. She also lectures on topics in health communication in settings such as the Medical College of Wisconsin and the Bader International Study Center in Herstmonceux, England. She is published in Health Communication, Journal of Health Communication, Journal of Family Communication, Psycho-Oncology, Family Relations, and Patient Education and Counseling, among others. Leah M. Omilion-Hodges, PhD (Wayne State University), is associate professor in the School of Communication at Western Michigan University. Her research fuses organizational communication with health communication, allowing her to explore questions that are relevant to academics and practitioners within applied communication contexts. Dr. Omilion-Hodges draws from her years of professional experience working in the healthcare industry to help her design research projects that are theoretically grounded but offer real-world insight for organizational members. Her primary areas of research include leader-member relationships, workgroup dynamics, and the employee experience within the palliative care setting. Her work has been published in Leadership Quarterly, Management Communication Quarterly, Communication Yearbook: Annals of the International Communication Association, International Journal of Business Communication, Business and Professional Communication Quarterly, and Health Communication, among others. Jennifer D. B. Hester, DNP (The Christ Hospital Health Network), is a palliative care clinical nurse specialist practicing with a high-performing transdisciplinary team at The Christ Hospital in Cincinnati, Ohio. She earned a MS and DNP at the University of Colorado Health Sciences Center and is a board-certified APRN in both palliative care (ACHPN) and oncology (AOCNS). For the past 10 years, she has led the development and growth of a palliative care program that is recognized by The Joint Commission for Advanced Certification in Palliative Care. She serves as faculty for The Christ Hospital's Hospice and Palliative Medicine Fellowship Program. She has presented her work on the development of electronic health records for outcomes measurement in her field at the American Academy of Hospice and Palliative Medicine Annual Assemblies and the Center to Advance Palliative Care National Seminars. She is published in the Clinical Journal of Oncology Nursing.

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