Hansun Zhang Waring is Associate Professor of Linguistics and Education at Teachers College, Columbia University, USA. Elizabeth Reddington is an Instructor in Applied Linguistics & TESOL at Teachers College, Columbia University, USA.
Never has there been a more important time to understand how organizations communicate with the public in the context of improving their health. Waring and Reddington's collection of chapters show in close detail how public relations are manifest across interactional settings, and provide important insights into the conversations that take place between the public across the many modalities of contemporary life. * Elizabeth Stokoe, Professor of Social Interaction, Loughborough University, UK * 'The volume provides fresh insight into how institutions communicate with the public. Using conversation analysis as a lens, the authors delve into both oft-studied and burgeoning issues in such communication, offering new perspectives on the former, and innovative discourse studies on the latter. This is an important read for scholars of communication and discourse studies, as well as workers in public health.' * Catherine DiFelice Box, Lecturer in Educational Linguistics, University of Pennsylvania, USA *