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Anna A. Amirkhanyan is Associate Professor of Public Administration and Policy at American University. Her research and teaching focus on public and nonprofit management, privatization, performance, citizen engagement, and social policy. She is the author of many peer-reviewed research articles and book chapters, including publications in the Journal of Public Administration Research and Theory, Public Administration Review, Nonprofit and Voluntary Sector Quarterly, and the Journal of Policy Analysis and Management. She served on the Board of Directors for the Public Management Research Association and is on the Journal of Public Administration Research and Theory’s editorial board. Kristina T. Lambright is Associate Professor of Public Administration at Binghamton University. Her research interests include cross-organizational service delivery structures, contracting, organizational performance, and campus-based civic engagement. She has published several articles in a cross-section of prominent public administration and nonprofit management journals and serves on the editorial boards of Public Administration Review, the Journal of Public Administration Research and Theory, The American Review of Public Administration, and the Journal of Public Affairs Education.
'Contracting of public services is still upon us. This fascinating book examines if citizen participation is possible in the age of contracting. Based on around 100 interviews and a systematic and clear analysis, the book comes up with some important and astonishing results that will be of interest to scholars and students of contracting in public management and governance. The book is destined to be a landmark study on the relationship between citizens and contracting'. - Carsten Greve, Professor of Public Management and Governance, Copenhagen Business School, Denmark 'Amirkhanyan and Lambright's work explores one of the central issues of any democratic state: sustaining an active citizenry. This is an especially important issue in light of the widespread use of nongovernmental contractors to deliver public services. Their rich analyses identify the diverse motives, strategies, and tradeoffs of public managers, private contractors, and citizens/clients in the arena of health and human services. They shed light on the tradeoffs and barriers managers and contractors face regarding managerial values and the democratic goal of meaningful citizen engagement.' - Barbara Romzek, Professor of Public Administration and Policy in the School of Public Affairs at American University 'Citizens want efficient government, but they also want democratic accountability. Nowhere is the tension between these two values greater than in the case of contracting. Leading experts on public sector contracting Amirkhanyan and Lambright offer an important account of how contracting of public services has come at the cost of transparency and participation.' - Donald Moynihan, Director of the La Follette School of Public Affairs, University of Wisconsin-Madison
