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Campus Service Workers Supporting First-Generation Students

Informal Mentorship and Culturally Relevant Support as Key to Student Retention and Success...

Georgina Guzmán (California State University, USA) La’Tonya Miles (Menlo College, USA) Stephanie Youngblood (Arizona State University, USA)

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English
Routledge
31 May 2023
This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students.

Using a Freirean framework to ground individual stories, the text identifies ways in which campus workers connect with students, provide informal mentorship, and offer culturally relevant support during students’ transition to college and beyond. Drawing on a range of interviews, case studies, and research studies, emphasis is placed on the unique challenges faced by first-generation and minority students such as cultural alienation, imposter syndrome, language barriers, and financial insecurity. Ultimately, the text dismantles notions of social hierarchies that separate workers and college students and encourages institutions to invest in these workers and their contribution to student well-being and success.

This book will benefit researchers, academics, and educators with an interest in the higher education and student affair practice and higher education administration more broadly. Those specifically interested in multicultural education and the study of race and ethnicity within US higher educational contexts will also benefit from this book.

Edited by:   , , , ,
Imprint:   Routledge
Country of Publication:   United Kingdom
Dimensions:   Height: 229mm,  Width: 152mm, 
Weight:   453g
ISBN:   9781032050874
ISBN 10:   103205087X
Series:   Routledge Research in Higher Education
Pages:   242
Publication Date:  
Audience:   College/higher education ,  Primary
Format:   Paperback
Publisher's Status:   Active

Georgina Guzmán is Associate Professor of English at California State University Channel Islands, USA. La’Tonya Rease Miles is Dean of Student Affairs at Menlo College, USA. Stephanie Santos Youngblood is an Ed.D. student at Arizona State University.

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