Phil Taylor is Professor of Work and Employment Studies in the Department of Work Employment and Organisation at the University of Strathclyde. He has researched and written extensively on call centres, work organisation, global value chains, the future of work and trade unionism. He had edited the journals, Work Employment and Society and and New Technology, Work and Employment. He is the co-author of Fighting Fire (New Internationalist, 2018). Sian Moore is Professor of Employment Relations and Human Resource Management and Co-Director of the Centre for Research on Employment and Work (CREW) at the University of Greenwich. Robert Byford is a Lecturer and former cabin crew member who photographed the union meetings leading up to the strike. Duncan Holley is the former Branch Secretary of BASSA, May 1998 - June 2012. Len McCluskey is General Secretary of Unite the Union.
'Deserves to be read by everyone interested in building a better world for workers' -- Paul Mason, author of 'PostCapitalism: A Guide to Our Future' 'Unique ... it lays bare cabin crew emotions ranging from the sense of injustice, anger, fears and anxieties to the joy and sense of liberation that can come from collective organisation' -- Maxine Peake, Actress and Writer 'This excellent book is a timely reminder that strikes and conflict remain enduring features of UK industrial relations. The authors make a significant theoretical and empirical contribution to our understanding of the meanings of strike action from the perspective of strikers themselves, and to our knowledge of strikes generally' -- Richard Hyman, author of 'Understanding European Trade Unionism: Between Market, Class and Society'