James F. Chang
This book covers almost every aspect of the field and provides definitions and summaries of various BPM concepts, business improvement practices, data integration technologies, application integration technologies, workflow technologies, BPMS products and BPMS standards. ...a good resource for those who are interested in BPMS and are involved with integrating data, systems, and people. Karthikeyan Umapathy, The Pennsylvania State University, Information Technology and People, Vol. 19, No. 2, 2006