Alissa 5.0 out of 5 stars Hard to put down I have had the privilege to work with Dale. This book opens up even further to the beauty and ugliness that EMS crews must deal with. The way the book is written makes me feel as though I'm riding alongside the author. A great resource for anyone working in pre-hospital or emergency care; it helps us to realize we are not alone in our feelings with the stuff we see, how to manage PTSD and still work, and how the healing presence of our pets helps us after the hardest shifts. Already looking forward to more books by this author! Warning that if you start reading this book, it will be hard to put down, and you'll want to share it with your colleagues.