Our search has the following Google-type functionality:
If you use '+' at the start of a word, that word will be present in the search results.
eg. Harry +Potter
Search results will contain 'Potter'.
If you use '-' at the start of a word, that word will be absent in the search results.
eg. Harry -Potter
Search results will not contain 'Potter'.
If you use 'AND' between 2 words, then both those words will be present in the search results.
eg. Harry AND Potter
Search results will contain both 'Harry' and 'Potter'.
NOTE: AND will only work with single words not phrases.
If you use 'OR' between 2 single words, then either or both of those words will be present in the search results.
eg. 'Harry OR Potter'
Search results will contain just 'Harry', or just 'Potter', or both 'Harry' and 'Potter'.
NOTE: OR will only work with single words not phrases.
If you use 'NOT' before a word, that word will be absent in the search results. (This is the same as using the minus symbol).
eg. 'Harry NOT Potter'
Search results will not contain 'Potter'.
NOTE: NOT will only work with single words not phrases.
If you use double quotation marks around words, those words will be present in that order.
eg. "Harry Potter"
Search results will contain 'Harry Potter', but not 'Potter Harry'.
NOTE: "" cannot be combined with AND, OR & NOT searches.
If you use '*' in a word, it performs a wildcard search, as it signifies any number of characters. (Searches cannot start with a wildcard).
Search results will contain words starting with 'Pot' and ending in 'er', such as 'Potter'.
Kim Tasso is an independent strategy, management and business development executive, specialising in the professional services and property sectors, with over 30 years' experience. She has worked for over 300 companies in the UK and internationally, and is qualified in marketing, management, coaching and psychology. As a freelance journalist, Kim regularly writes for legal, marketing and property magazines and a leading London portal. She is a trainer for PM Forum, CLT and MBL, and a part-time lecturer on postgraduate professional marketing qualifications.
Occasionally you come across books that are timely, utterly important and overdue. This book is one of them. Tasso holds the reader's interest by brilliantly presenting a persuasive argument that oscillates between the basics of psychology and selling. The importance of relationships in business is vital. Better Business Relationships is packed with useful advice which is well written and remarkably thoughtful. -- Clive Lewis OBE * DL Business Psychologist; CEO Globis Mediation Group * Better Business Relationships is a book for our time. Tasso captures a moment in our evolution where we could all do with refocusing back on what really matters, people. To discover your real self is the key to unlocking and developing engaging relationships with others. This book makes you realise that, in an era driven by win-lose outcomes, mobile connectivity, advancing new tech, big data and constant automation, just how much we need to nurture and hold onto the value of building enduring, collaborative relationships. Ultimately, in business and in many ways life itself, people and their relationships lead to better achievements and results. Perhaps we stand accused today of forgetting this, so the timely reminder, advice and tips are of value to us all and especially those of us in leadership roles who would do well to take note. Who knows, the next decade may even see a return to human kindness, the essence of relationships. -- Dr Sean Tompkins D Phil (Hons), D Eng (Hons) * Global CEO, Royal Institution of Chartered Surveyors * Business leaders must be able to build real and meaningful connections with their clients, teams and communities - otherwise, are they really leaders? Today, there is definitely a lower tolerance for business leaders without a strong helping of EQ because of the demands of increasingly non-linear, global and network-based markets - you have to be able to work across boundaries and deal with diversity. In this context, Better Business Relationships is a timely, thought-provoking and engaging read. -- Paul J English * Global Leader, Markets & Clients, Grant Thornton * This book is an engaging read, written in a no nonsense style and packed with helpful, practical tools and tips for building and maintaining effective business relationships. -- Dr Kathryn Waddington * Course Leader MSc Business Psychology, University of Westminster *