Best Practices for Human Resources Management in Tourism and Hospitality

Noelah Mae Borbon

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Hardback

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English

IGI Global
10 September 2025

Personnel & human resources management; Tourism industry; Hospitality industry

Effective human resources management (HRM) is essential to the success and sustainability of the tourism and hospitality industry. As the industry faces evolving challenges such as seasonal employment and diverse workforce needs, implementing best practices in recruitment and training is essential. Emphasizing strategic HRM approaches not only enhances operational efficiency but also cultivates a resilient, motivated, and service-oriented workforce capable of adapting to the dynamic demands of global tourism and hospitality. Best Practices for Human Resources Management in Tourism and Hospitality discusses scholarly and practical insights into the most effective HR practices within the tourism and hospitalist sectors. It provides a thorough understanding of how HR practices can be optimized to enhance employee satisfaction, operational efficiency, and overall organizational performance. Covering topics such as artificial intelligence, talent acquisition, and tourist experiences, this book is an excellent resource for academicians, researchers, industry professionals, policymakers, regulators, consultants, advisors, business leaders, and more.

Edited by: Noelah Mae Borbon
Imprint: IGI Global
Dimensions: Height: 254mm, Width: 178mm, Spine: 30mm
Weight: 1.139kg
ISBN: 9798369387795
Pages: 350
Publication Date: 10 September 2025
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active

Serving the academe for 11 years, Currently, the research coordinator and tourism faculty at National University, Philippines, Lipa Campus and adjunct professor at ManipalNxt University, Malaysia. The founder of CollabWritive Publishing House and founding president of United Tourism and Hospitality Professionals and appointed as the National Coordinator for the Private Sector for the Network of Professional Researchers and Educators. She is also an Associate Editor in the Consortia Academia Group of Journals and International Scholars Society of Research Activities, Scientific and Technical Committee & Editorial Review Board Member in the World Academy of Science, Engineering, and Technology. She has published 10 books, and more than 50 research with 162 citations, an h-index of 6, and an i10-index of 3 based on the Google Scholar data.