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Auditing Corporate Surveillance Systems

Research Methods for Greater Transparency

Isabel Wagner (De Montfort University, Leicester)



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Cambridge University Press
31 March 2022
News headlines about privacy invasions, discrimination, and biases discovered in the platforms of big technology companies are commonplace today, and big tech's reluctance to disclose how they operate counteracts ideals of transparency, openness, and accountability. This book is for computer science students and researchers who want to study big tech's corporate surveillance from an experimental, empirical, or quantitative point of view and thereby contribute to holding big tech accountable. As a comprehensive technical resource, it guides readers through the corporate surveillance landscape and describes in detail how corporate surveillance works, how it can be studied experimentally, and what existing studies have found. It provides a thorough foundation in the necessary research methods and tools, and introduces the current research landscape along with a wide range of open issues and challenges. The book also explains how to consider ethical issues and how to turn research results into real-world change.
Imprint:   Cambridge University Press
Country of Publication:   United Kingdom
Edition:   New edition
Weight:   637g
ISBN:   9781108837668
ISBN 10:   1108837662
Pages:   180
Publication Date:  
Audience:   Professional and scholarly ,  College/higher education ,  Undergraduate ,  Primary
Format:   Hardback
Publisher's Status:   Active
1. Corporate surveillance and the need for transparency; 2. Technologies for corporate surveillance; 3. Methods of corporate surveillance; 4. Experiment design; 5. Data collection; 6. Data analysis; 7. Transparency for corporate surveillance methods; 8. Transparency for corporate services; 9. Effectiveness of countermeasures; 10. Making it count: towards real-world impact; 11. Future directions in transparency research.

Isabel Wagner is an Associate Professor in the Cyber Technology Institute at De Montfort University. She is a Senior Member of IEEE and ACM. Her research in privacy, computer networks, and experimental research methods is the foundation for this book on transparency and web measurement. She has given tutorials on this topic, for example at WWW 2020, and taught undergraduate and postgraduate courses on experimental methods to study corporate surveillance.

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