A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.
By:
David Cooperrider,
Diana Whitney
Imprint: Berrett Koehler
Country of Publication: United States
Dimensions:
Height: 217mm,
Width: 141mm,
Spine: 9mm
Weight: 151g
ISBN: 9781576753569
ISBN 10: 1576753565
Pages: 96
Publication Date: 01 January 2018
Audience:
Professional and scholarly
,
Undergraduate
Format: Paperback
Publisher's Status: Active
Preface Chapter 1 - An Invitation to the Positive Revolution in Change AI and the New Model of Change Leadership Approaching Problems From the Other Side Chapter 2 - What is Appreciative Inquiry? The Positive Core A Working Definition of Positive Change Chapter 3 - The Appreciative Inquiry 4-D Cycle Overview of the 4-D Cycle Passion for Service: Getting Started with AI at British Airways Chapter 4 - The 4-D Cycle in Action The First D, Discovery From Discovery to Dream Design for Organizing into the Future The United Religions Initiative: Design of a Global Community Realizing Destiny Chapter 5 - Applying the 4-D Cycle Whole-System Inquiry The AI Summit Roadway Express: Moving from Good to Great Chapter 6 - Roles, Responsibilities, and Relationships The Role of Leadership The Role of an AI Consultant The Role of the Core Team The Role of the Participants Chapter 7 - Principles for a Positive Revolution The Constructionist Principle The Simultaneity Principle The Poetic Principle The Anticipatory Principle The Positive Principle Chapter 8 - Conditions for Success: The Liberation of Power Freedom to Be Known in Relationship Freedom to be Heard Freedom to Dream in Community Freedom to Choose to Contribute Freedom to Act with Support Freedom to Be Positive The Liberation of Power Leads to Positive Change Conclusion Notes Questions for Applying AI Where to Go for More Information Index The Authors
David L. Cooperrider, Ph.D. is professor and chair of the Program on Business as an Agent of World Benefit at the Weatherhead School of Management at Case Western University. Diana K. Whitney, Ph.D. is president of Corporation for Positive Change and cofounder of the Taos Institute and a Distinguished Consulting Faculty at Saybrook Graduate School. She is the author of five books on AI, including The Power of Appreciative Inquiry.
Reviews for Appreciative Inquiry: A Positive Revolution in Change
Appreciative Inquiry is currently revolutionizing the held of organizational development. --Robert Quinn, Distinguished Professor of Management, University of Michigan Business School Appreciative Inquiry is the philosophy that is allowing us to engage the hearts, minds, and souls of our people--all of our people. Only when we do that, will we achieve breakthrough performance. --Cindy Frick, VP organizational Development and HR Planning Roadway Express AI is a process that gets you moving the success spiral rather than down up the failure one. It has a motivating effect helping achieve self-fulfillment rather than getting into a doom and gloom syndrome. --Rob Treeby, Health. Safety, and Environment Manager, BP AMOCO
