Clive Fletcher is Professor Emeritus in Occupational Psychology at Goldsmiths, University of London, UK. He has authored more than 200 books, articles and conference papers on appraisal and assessment, and has been a consultant on appraisal to a wide range of organisations in both the public and private sectors. Richard Williams has had a career that has spanned the academic world and the public sector as an occupational psychologist. Previous posts include Programme Director for MSc courses in the Department of Organizational Psychology at Birkbeck, University of London and Chief Occupational Psychologist in a UK Government department.
‘Performance appraisal has been criticised in recent years, but this book, based on an objective review of the evidence, reminds us of the adage that there is probably nothing better than a well-designed system, but definitely nothing worse than a poorly designed one.’ - Paul Sparrow, Director, Centre for Performance-Led HR and Professor, Lancaster University, UK ‘Performance management has moved from the single practice of performance appraisal to a much broader approach. Fletcher and Williams contribute to a better understanding of these systems and address practical issues that arise in motivating, developing and assessing employee performance in the context of these systems. ’ - Adelien Decramer, Assistant Professor HRM, Ghent University, Belgium