Applied Crowd Science

"""Dr. Still was able to analyse the planning and layout of the concert and determine that the concert promoter had deviated from the life safety plan without notifying the proper authorities. Shortly after receiving Dr. Still’s report, the defendants elected to settle the case."" Raymond R. Dieppa, FLORIDA LEGAL, LLC. ""Professor Still is the world’s leading expert in crowd science. His first book on the subject is the foundation for an entire industry. This book develops his work even further and by using the contents and frameworks contained within this latest fantastic piece of work, organisers around the world will make their mass gatherings safer. For all crowd science and crowd safety practitioners, make sure this book is top of your reading list as we move into a post-Covid world."" D. Smyth, Founder and CEO of Sword Group ""I needed someone who could teach the higher echelon of the Indian Police Service about the science behind crowd management. . . thankfully, Professor Keith Still agreed to impart his phenomenal knowledge on dealing with crowds to the course and his presentation has since become a key feature. It is safe to say that Keith is one of, if not the world leader, in defining the considerations relating to potential crowded places, planned or otherwise. One can only speculate as to the thousands of lives that have been saved due to Keith’s work and not one of those individuals realises."" Graham M. Sunderland, QPM, MA ""The danger for police commanders in planning and dealing with major events is that we become focused on one area, normally public order, when in fact we should be considering a range of overlapping and inter-related disciplines of which crowd science should be writ large. An awareness of the area should be a prerequisite for those policing events and commanders should be able to recognise risk at events and utilise the available specialists in appropriate circumstances. I can think of one high-profile football match where I was glad issues of crowd science were in my considerations as there was clear potential for a serious incident if the wrong calls had been made. Consequently, in planning for this year’s Manchester United victory parade, one of my first calls was to Keith Still to ensure I had his support in reviewing the issues around crowd science – a previous parade had attracted 250,000 fans and there had been a real risk of people getting seriously hurt. In this case, Keith’s involvement gave me the reassurance that the issues would be recognised and that we could develop the right plans and mitigation measures."" Mark Roberts, Former Chief Superintendent, Trafford Division, Greater Manchester Police"