Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders.
In this new edition, we've added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.
By:
Center for Creative Leadership Imprint: Center for Creative Leadership Dimensions:
Height: 203mm,
Width: 127mm,
Spine: 5mm
Weight: 100g ISBN:9781647610364 ISBN 10: 1647610362 Pages: 70 Publication Date:24 March 2022 Audience:
General/trade
,
ELT Advanced
Format:Paperback Publisher's Status: Active