Access to Justice, Digitalization and Vulnerability: Exploring Trust in Justice

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Naomi Creutzfeldt (University of Kent) Arabella Kyprianides (University College London (UCL))

Access to Justice, Digitalization and Vulnerability

Exploring Trust in Justice

Naomi Creutzfeldt (University of Kent), Arabella Kyprianides (University College London (UCL)), Ben Bradford (University College London (UCL)) , Jonathan Jackson (The London School of Economics and Political Science (LSE))

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English

Bristol University Press
01 March 2024

Homelessness; Teaching of special educational needs; Law & society; Constitutional & administrative law; Impact of science & technology on society

Series: Perspectives on Law and Access to Justice

The pandemic has significantly impacted people's engagement with the administrative justice system (AJS). As we navigate the post-pandemic era, the siloed landscape of tribunals, ombuds, advice services and NGOs face the challenge of maintaining trust in the justice system's fairness, efficacy and inclusivity.

Examining the journeys individuals undertake to seek justice in housing and special educational needs and disabilities (SEND), this book sheds light on how these institutions adapted to remote service provision.

Written by key names in the field, this important contribution uncovers valuable insights for digitalization efforts and offers concrete recommendations for improving pathways to justice.

By: Naomi Creutzfeldt (University of Kent), Arabella Kyprianides (University College London (UCL)), Ben Bradford (University College London (UCL)), Jonathan Jackson (The London School of Economics and Political Science (LSE))
Imprint: Bristol University Press
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm,
ISBN: 9781529229523
ISBN 10: 1529229529
Series: Perspectives on Law and Access to Justice
Pages: 238
Publication Date: 01 March 2024
Audience: Professional and scholarly , General/trade , Undergraduate , ELT Advanced
Format: Hardback
Publisher's Status: Active

Introduction Part 1: Situating Access to Justice 1: Legal Needs and Access to Justice 2: Trust in Administrative Justice Part 2: Pathways to Justice 3: Two Areas of Law in Context and the Help-Seeker Journey 4: Pathways through the AJS – Housing 5: Pathways through the AJS – SEND Part 3: Exploring Help-Seeker Journeys 6: Exploring the Role of Procedural Justice in Tribunals and Ombuds 7: Access to Digital Justice 8: Marginalized Groups and Unmet Legal Needs Conclusion: Digital Journeys

Naomi Creutzfeldt is Professor of Law and Society at the University of Kent. Arabella Kyprianides is Research Fellow at University College London. Ben Bradford is Professor in the Department of Security and Crime Science at University College London. Jonathan Jackson is Professor of Research Methodology at the London School of Economics.