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2018 Learning Report on Implementation of the Accountability Mechanism Policy

Asian Development Bank

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Paperback

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English
Asian Development Bank
30 August 2019
ADB’s 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this “last resort” mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs) and by operational departments. It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints reaching the Accountability Mechanism is a small fraction of ADB’s active portfolio. The recommendations are aimed at improving the future implementation of the policy.

By:  
Imprint:   Asian Development Bank
Dimensions:   Height: 279mm,  Width: 216mm,  Spine: 4mm
Weight:   181g
ISBN:   9789292617028
ISBN 10:   9292617028
Pages:   48
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

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