Let’s Talk

Giving great feedback - whether recognition, coaching or evaluation - is a game-changer when it comes to helping each other do our best work. We know that. And yet, it's incredibly difficult to do it well, in a way that's useful, fair, and strengthen relationships. Let's Talk breaks down giving feedback with the latest research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower. -- Julie Zhuo, bestselling author of THE MAKING OF A MANAGER It's easy to go your whole career giving well-intentioned but useless feedback. This brilliant book identifies the most common mistakes managers make with surgical precision, and empowers you with ninja listening skills, emotional management techniques, and whip-smart scripts to create real behavior change and lasting trust. -- Nir Eyal, bestselling author of HOOKED and INDISTRACTABLE Imagine being known as the person who makes those around them both successful and happy. Mastering how to give good feedback is essential. This book helps you navigate through the competing theories to become a feedback-giving maestro. -- Michael Bungay Stanier, bestselling author of THE COACHING HABIT and THE ADVICE TRAP Therese Huston delivers a pep talk, toolkit, and decoding of employee behaviour, all in one. Using both stories and science, she leaves us wiser, braver, fairer, and better. This book is a gift that belongs within arm's reach of every manager at all times. -- Dolly Chugh, author of THE PERSON YOU MEAN TO BE and Associate Professor at NYU Stern If you've ever been afraid to deliver constructive criticism, this book is for you. It's full of practical examples and tactical tips to show you how to become an expert on giving feedback that works and the type of leader that everyone will want to follow. -- Liz Fosslien and Mollie West Duffy, authors of NO HARD FEELINGS