Workstorming

Why Conversations at Work Go Wrong, and How to Fix Them

Rob Kendall

$29.99

Paperback

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English

Watkins Publishing
01 November 2018

Business communication & presentation

Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.

By: Rob Kendall
Imprint: Watkins Publishing
Country of Publication: United Kingdom
Dimensions: Height: 198mm, Width: 127mm, Spine: 18mm
Weight: 397g
ISBN: 9781780289175
ISBN 10: 1780289170
Pages: 224
Publication Date: 01 November 2018
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Over the last 20 years Rob Kendall has become an international expert in the field of communication, working with tens of thousands of people - both in public programmes and with business leaders - on every continent. He has worked with over 60 organisations, including the 2012 London Olympics, American Express and BBC Worldwide. He has also worked with sports professionals, co-founded a technology company and has been a professional artist with work sold in 24 countries. For more information see- www.theconversationexpert.com

Reviews for Workstorming: Why Conversations at Work Go Wrong, and How to Fix Them

'Using an enjoyable and practical approach, Rob explains how to listen and convey exactly what you intend. This book is a treasure.' Linda Blair, psychologist and weekly columnist for the Daily Telegraph