""[Schwartz and Sharpe] have valid, thoughtful points to make... The world, especially the professional and institutional world, needs far more of this, the authors say... Everyone can see the value of practical wisdom."" —The New York Times ""An important new book."" —The Wall Street Journal ""[An] irresistible book, one that every politician, CEO, parent, and citizen in America should read."" —Chris Anderson, curator of TED conferences