How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

— —

Tom Smith Roger Connors

How Did That Happen?

Holding People Accountable for Results the Positive, Principled Way

Tom Smith, Roger Connors

$39.99

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Portfolio
26 July 2011

Management: leadership & motivation; Personnel & human resources management

The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.

The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, ""How did that happen?""

Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.

As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer- creating greater accountability in all the people on whom you depend.

By: Tom Smith, Roger Connors
Imprint: Portfolio
Country of Publication: United States
Dimensions: Height: 210mm, Width: 140mm, Spine: 19mm
Weight: 257g
ISBN: 9781591844143
ISBN 10: 1591844142
Pages: 256
Publication Date: 26 July 2011
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Roger Connors and Tom Smith are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle. Tom Smith and Roger Connors are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle.

Reviews for How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

Definitely the 'go-to' book for teaching organizational accountability that works- without the backlash. -Stephen R. Covey, author, The 7 habits of Highly Effective People Packed with practical tools and insights, this is the book that can help you turn accountability from concept into reality. -Jim Mazzo, president, Abbott Medical Optics Connors and Smith have done it again! . . . This book will provide a competitive advantage at a time when 'accountability' is more important than ever before! -David Brandon, chairman and CEO, Domino's Pizza, Inc. This is the right approach for getting results in today's global environment. -Gregory J. Newell, former U.S. ambassador and assistant secretary of state How Did That Happen? clearly outlines the path to accountability. . . . We will place a copy of this book in the hands of all leaders throughout our organization. -Michael Lippert, chief operating officer, Arby's Restaurant Group, Inc. Creating greater accountability in a way that captures people's hearts and minds is harder than it looks. . . . How Did That Happen? delivers specific and practical advice to do just that. -Ginger Graham, former CEO, Amylin Pharmaceuticals, Inc. Connors and Smith offer an insightful view into the underpinnings of accountability that translate into spectacular and sustainable results. -Michael Kneidinger, vice president of worldwide operations, Hard Rock CafT International How Did That Happen? peels back the onion on achieving sustained accountability. -Jeff Brundage, senior vice president of human resources, American Airlines