The Change Handbook

Preface Acknowledgments Introduction and Essential Fundamentals Part I: Navigating Through the Methods 1. The Big Picture: Making Sense of More Than Sixty Methods 2. Selecting Methods: The Art of Mastery, Steven Cady 3. Preparing to Mix and Match Methods, Peggy Holman 4. Sustainability of Results, Tom Devane Part II: The Methods Adaptable Methods In-depth 5. Appreciative Inquiry: A Positive Revolution in Change, David L. Cooperrider and Diana Whitney 6. Collaborative Loops, Dick Axelrod and Emily Axelrod. 7. Dialogue and Deliberation, Sandy Heierbacher 8. Integrated Clarity: Energizing How We Talk and What We Talk about in Organizations, Marie Miyashiro and Marshall Rosenberg 9. Open Space Technology, Harrison Owen 10. The Technology of Participation, Marilyn Oyler and Gordon Harper 11. Whole-Scale Change, Sylvia L. James and Paul Tolchinsky 12. The World Café, Juanita Brown, Ken Homer, and David Isaacs Thumbnails 13. Ancient Wisdom Council, Wind Eagle and Rainbow Hawk Kinney-Linton 14. Appreciative Inquiry Summit, James D. Ludema and Frank J. Barrett 15. The Conference Model, Dick Axelrod and Emily Axelrod 16. Consensus Decision Making, Tree Bressen 17. Conversation Café, Vicki Robin 18. Dynamic Facilitation, Jim Rough and DeAnna Martin 19. The Genuine Contact Program, Birgitt Williams 20. Human Systems Dynamics, Glenda H. Eoyang 21. Leadership Dojo, Richard Strozzi-Heckler 22. Evolutions of Open Systems Theory, Merrelyn Emery and Donaldde Guerre 23. Open Space-Online Real-Time Methodology, Gabriela Ender 24. Organization Workshop, Barry Oshry and Tom Devane 25. PeerSpirit Circling: Creating Change in the Spirit of Cooperation, Sarah MacDougall and Christina Baldwin 26. Power of Imagination Studio: A Further Development of the Future Workshop Concept, Petra Eickhoff and Stephan G. Geffers 27. Real-Time Strategic Change. Robert “Jake” Jacobs 28. SimuReal: Action Learning in Hyperdrive, Catherine Perme and Alan Klein 29. Study Circles, Martha L. McCoy 30. Think Like a Genius: Realizing Human Potential Through the Purposeful Play of Metaphorming, Todd Siler 31. Web Lab’s Small Group Dialogues on the Internet Commons, Steven N. Pyser, J.D., and Marc N. Weiss Planning Methods In-depth 32. Dynamic Planning and the Power of Charrettes, Bill Lennertz 33. Future Search: Common Ground Under Complex Conditions, Marvin Weisbord and Sandra Janoff 34. Scenario Thinking, Chris Ertel, Katherine Fulton, and Diana Scearce 35. Search Conference, Merrelyn Emery and Tom Devane Thumbnails 36. Community Summits. Gilbert Steil, Jr., and Mal Watlington 37. Large Group Scenario Planning, Gilbert Steil, Jr., and Michele Gibbons-Carr 38. SOAR: A New Approach to Strategic Planning, Jackie Stavros, David Cooperrider, and D. Lynn Kelley 39. Strategic Forum, Chris Soderquist 40. Strategic Visioning: Bringing Insight to Action, David Sibbet 41. The 21st Century Town Meeting: Engaging Citizens in Governance, Carolyn J. Lukensmeyer and Wendy Jacobson Structuring Methods In-depth 42. Community Weaving. Cheryl Honey 43. Participative Design Workshop, Merrelyn Emery and Tom Devane Thumbnails 44. Collaborative Work Systems Design, Jeremy Tekell, Jon Turner, Cheryl Harris, Michael Beyerlein, and Sarah Bodner 45. The Whole Systems Approach: Using the Entire System to Change and Run the Business, William A. Adams and Cynthia A. Adams Improving Methods In-depth 46. Rapid Results, Patrice Murphy, Celia Kirwan, and Ronald Ashkenas 47. The Six Sigma Approach to Improvement and Organizational Change, Ronald D. Snee, Ph.D. Thumbnails 48. Action Learning, Marcia Hyatt, Ginny Belden-Charles, and Mary Stacey 49. Action Review Cycle and the After Action Review Meeting, Charles Parry, Mark Pires, and Heidi Sparkes Guber 50. Balanced Scorecard, JohnAntos 51. Civic Engagement: Restoring Community Through Empowering Conversations, Margaret Casarez 52. The Cycle of Resolution: Conversational Competence for Sustainable Collaboration, Stewart Levine 53. Employee Engagement Process, Marie McCormick 54. Gemeinsinn-Werkstatt: Project Framework for Community Spirit, Wolfgang Faenderl 55. Idealized Design, Jason Magidson 56. The Practice of Empowerment: Changing Behavior and Developing Talent in Organizations, David Gershon 57. Values Into Action, Susan Dupre, Ray Gordezky, Helen Spector, and Christine Valenza 58. Work Out, Ron Ashkenas and Patrice Murphy Supportive Methods In-depth 59. Online Environments That Support Change, Nancy White and Gabriel Shirley 60. Playback Theatre, Sarah Halley and Jonathan Fox 61. Visual Recording and Graphic Facilitation: Helping People See What They Mean, Nancy Margulies and David Sibbet Thumbnails 62. The Drum Café: Building Wholeness, One Beat at a Time, Warren Lieberman 63. Jazz Lab: The Music of Synergy, Brian Tate 64. The Learning Map Approach, James Haudan and Christy Contardi Stone 65. Visual Explorer, Charles J. Palus and David Magellan Horth Part III: Thoughts About the Future from the Lead Authors 66. From Chaos to Coherence: The Emergence of Inspired Organizations and Enlightened Communities, Peggy Holman 67. High-Leverage Ideas and Actions You Can Use to Shape the Future, Tom Devane 68. Hope for the Future: Working Together for a Better World, Steven Cady Part IV: Quick Summaries Part V: References Suggested by Multiple Contributing Authors Index About the Lead Authors