Patti P. Phillips, PhD, is the CEO of ROI Institute Inc., the leading source of ROI competency building, implementation support, networking, and research. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Jack J. Phillips, PhD, is chair of ROI Institute Inc. and a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations and is the author or editor of more than one hundred books.
Patti and Jack have given us a gift with this guide. The six-step process is an approach that creates a different mindset of showing value for every project that we take on. Starting with the end in mind and never forgetting the 'Why' changes the paradigm on how we view, define and measure success. -Gina Paone, Leader, Office of Innovation and Change, International Monetary Fund An invaluable book to understand and apply ROI that I've waited to read. Through practical and intuitive story form, Jack and Patti share what we all need to hear, understand, and apply to be successful in this world of proof of work. As a senior leader in the Army Chaplaincy, ROI was critical in applying for me in leading to show the value of our ministry and staff work in caring for our Army. A must read. -Chaplain (Brigadier General-Retired) Charles Ray Bailey, US Army For many years, I used the ROI Methodology in a corporate setting to determine the business impact of a variety of programs and interventions. I love the way this book lays out the potential for the same type of demonstrable impact for individual contributors, independent consultants, project managers, practitioners, and entrepreneurs in any setting. In any competition for funding, customers, or executive support, who wouldn't want to separate their contribution from the pack by demonstrating its unique value? -Rebecca L Ray, Ph.D., Executive Vice President, Human Capital, The Conference Board 'Show me the money' was more than a catchy punchline from the movie, Jerry McGuire. It was a demand for evidence of results that mattered. Success has many meanings but the one most important is the ultimate worth after checklists have been completed and accolades have faded. Show the Value of What You Do is a pragmatic guide for ascertaining value as well as a platform for supporting bold experimentation and confident execution . -Chip R. Bell, author of Inside Your Customer's Imagination