Nuts!

Southwest Airlines' Crazy Recipe for Business and Personal Success

Kevin Freiberg, Jackie Freiberg

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Paperback

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English

Broadway Books (A Division of Bantam Doubleday Del
15 February 1998

Economics & Business; Management & management techniques; Advice on careers & achieving success

"Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is ""Hire people with a sense of humor,"" and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping ""reengineering,"" ""total quality management,"" and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990.

Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it?

With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life."

By: Kevin Freiberg, Jackie Freiberg
Imprint: Broadway Books (A Division of Bantam Doubleday Del
Country of Publication: United States
Dimensions: Height: 216mm, Width: 140mm, Spine: 25mm
Weight: 340g
ISBN: 9780767901840
ISBN 10: 0767901843
Pages: 362
Publication Date: 15 February 1998
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Kevin and Jackie Freiberg are principals of the San Diego Consulting Group, Inc., a professional speaking and management consulting firm whose clients include Merrill Lynch, the United States Marine Corp, Arthur Andersen, GTE, and Southwest Airlines.

Reviews for Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success

The remarkable story of the country's most successful airline and Herb Kelleher, the CEO who built it with integrity, guts, and nuts. If you're interested in making your employees and customers raving fans of your business, Nuts! is a must read. --Ken Blanchard, Coauthor of The One Minute Manager Full of original insights, upbeat stories, and concrete suggestions, Nuts! shows how the power of principle-centered leadership inspires people to achieve incredible results. --Stephen Covey, author of The Seven Habits of Highly Effective People The story of Southwest Airlines is as much fun to read as it is reader friendly and useful. I promise you, it's a blueprint for all organizations that want to succeed--not just airlines. --Warren Bennis, author of On Becoming a Leader Rated the #1 Company to Work for in America by Fortune magazine