Mickey Flodin is the author of Signing Everyday Phrases, Signing for Kids, Signing is Fun, Signing Illustrated, and co-author, with Rod R. Butterworth, of The Perigee Visual Dictionary of Signing, The Pocket Dictionary of Signing, and Signing Made Easy.
Control freaks, bullies, 'victims', brats, slobs - here's chatty yet serious advice on dealing with life's difficult people and the hints you need if you're one of them. Clinical psychologist Dr Hauck emphasizes that there are two sides to all interactions with these unlovelies: not only why they behave as they do but also the reasons you respond as you do. Hauck's suggestions are often unorthodox: money helps, do attempt amateur psychoanalysis, walk away from arguments, retaliate to bad behaviour. 'You get the behaviour you tolerate', so stop talking about the problem and act rather than continually complain. Oh, and don't leave it too late. (Kirkus UK)