"""Compelling... Picard convincingly demonstrates that computers can also be designed to think about feelings and how to rationally act in light of them... A groundbreaking preface to a plausible direction in computer design."" Norman Weinstein, Technology Review ""Today's computers are cold, logical machines. They needn't be. In thisimportant book, Rosalind Picard presents a compelling image, not only ofhow machines might come to have emotions, but why they must. Emotions: notjust for animals and people."" Donald A. Norman , Hewlett-Packard; Professor Emeritus, CognitiveScience, University of California, San Diego; Author of Things that makeus smart"