Dave's detailed, hands-on industry knowledge comes across with such positive enthusiasm; he tells incredible real-life stories from behind the scenes in a way which captivates the reader. His keen communications skills are evident in this easy-to-read yet informative in-depth analysis of the aviation industry. For those who are fascinated by the dynamics of airline travel and are intrigued by how so many different disciplines come together to make flying what it is today, this is a must read. --Gordon Bethune, chairman and CEO, Continental Airlines (retired), author of Worst to First With his vast and unique experience, David Banmiller takes the reader on a fascinating journey through the airline industry. Cleverly organized in sections focused on the people who make air travel possible, the infrastructure (aircraft and supporting equipment), and the business itself, his book offers a tour de force of commercial aviation. Guaranteed to learn something new, readers are exposed to a wealth of fact and often entertaining revelations about the legendary captains of the industry, feats of accomplishment, and candid insight, as well as recommendations for the future. --William J. Fallon, four star admiral, US Navy (retired), former commander, US Pacific Fleet and Central Command Few people have seen the inner workings of commercial aviation as Dave Banmiller has over the last half century. Great anecdotes and unique insights make this a very interesting book. --Frederick W. Smith, chairman, FedEx Turbulence is a wonderful behind-the-scenes look at the evolution, innovation, and resilience of the airline industry over the years. Propelled by his obvious passion and decades of hands-on experience, Dave puts a human touch on the economics of the business while highlighting the colorful personalities that have contributed to the many, many advances in safety, reliability, efficiency, and sustainability. A fun read for anyone interested in the miracle of aviation. --John Heimlich, vice president and chief economist, Airlines for America Dave Banmiller is an extraordinary leader and manager. I have observed Dave in multiple high stress--truly bet the company --situations. He brought a steady hand to each and every one and demonstrated great sensitivity to the concerns of the teams he was leading. Dave has a lot to teach all leaders and managers. Turbulence is a great read for all leaders and managers. --Paul Steven Singerman, Berger Singerman LLP