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Consumer Protection, Automated Shopping Platforms and EU Law

Christiana Markou

$315

Hardback

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English
Routledge
26 September 2019
This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby highlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.

By:  
Imprint:   Routledge
Country of Publication:   United Kingdom
Dimensions:   Height: 246mm,  Width: 174mm, 
Weight:   635g
ISBN:   9781472424273
ISBN 10:   1472424271
Series:   Markets and the Law
Pages:   280
Publication Date:  
Audience:   College/higher education ,  Professional and scholarly ,  A / AS level ,  Further / Higher Education
Format:   Hardback
Publisher's Status:   Active
1. Introduction 2. Information-related risks: bad purchase decisions and frustration of consumer expectations 3. Unreliable transactions and traditional fraud risks 4. Risks relating to data protection (and privacy) on automated marketplaces 5. Risks to data integrity, data authentication and non-repudiation (transactional security) 6. Automated-contract validity and contractual liability in cases of mistaken contracts 7. Defective or damage-causing platform services and damage recoverability 8. Conclusion

Christiana N. Markou is an Assistant Professor of the School of Law, European University Cyprus and a practicing lawyer, founding partner of N.Markou & Co LLC, a Cyprus-based law firm.

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