Michael L. Rustad is Thomas F. Lambert Jr. Professor of Law and Codirector of the Intellectual Property Law Concentration at Suffolk University Law School. His articles and chapters have been cited by the U.S. Supreme Court and many state supreme courts. He has testified before both houses of Congress and has been interviewed by NBC's Dateline, The Economist, The Wall Street Journal, and The New York Times.
This is a book that you can put down on your shelf to be used whenever you feel abused by sellers and manufacturers of services and products you have bought. Everyday Law for Consumers is your toolkit for prevention, redemption, and occasionally retribution when your dollars, your credit, your health and safety and peace of mind are at stake. You'll save more per hour of digesting and deploying the advice in Everyday Law for Consumers than you're likely to make per hour as an executive of the vendors who rip you off. Not their CEO, just a regular executive. Because your savings tend to repeat themselves, as with insurance, year after year. -Ralph Nader Everyday Law for Consumers is an engaging and informative book that encourages ordinary people to defend their rights as consumers in a marketplace increasingly driven by corporate interests. Everyone should read this superb book. -Joanne Doroshow, President and Executive Director of the Center for Justice and Democracy and Cofounder of Americans for Insurance Reform (AIR).