In September 2008 the Great Financial Crisis, triggered by the collapse of Lehman brothers, shook the world. A decade later its spectre still haunts us. As the appalling scope and scale of the crash was revealed, the financial institutions that had symbolised the West's triumph since the end of the Cold War, seemed - through greed, malice and incompetence - to be about to bring the entire system to its knees.
Crashed is a brilliantly original and assured analysis of what happened and how we were rescued from something even worse - but at a price which continues to undermine democracy across Europe and the United States. Gnawing away at our institutions are the many billions of dollars which were conjured up to prevent complete collapse. Over and over again, the end of the crisis has been announced, but it continues to hound us - whether in Greece or Ukraine, whether through Brexit or Trump. Adam Tooze follows the trail like no previous writer and has written a book compelling as history, as economic analysis and as political horror story.
Over the past fifty years, the way we value what is 'good' and 'right' has changed dramatically. Behaviour that to our grandparents' generation might have seemed stupid, harmful or simply wicked now seems rational, natural, woven into the very logic of things. And, asserts Jonathan Aldred in this revelatory new book, it's economics that's to blame.
Licence to be Bad tells the story of how a group of economics theorists changed our world, and how a handful of key ideas seeped into our decision-making and, indeed, almost all aspects of our lives. If, now, we're happy to accept that there can be a market in anything, from queue-jumping to health and education, and to prisoners 'upgrading' to a better class of cell - though we may still draw the line at a market for babies - we have these theorists to thank.
From the logic of game theory, developed in the paranoid world of mathematical-military think tanks in the Cold War, which became the economists' paradigm of rational choice; to the emergence of 'free riding' - cooperation as irrational, because if you do it, no one else will - and the incentivising social engineering of Nudge, Aldred reveals the extraordinary hold of economics on our morals and values.
In short, economics has corrupted us. But if this hidden transformation is so recent, it can be reversed. Licence to be Bad shows us where to begin.
In WHY CUSTOMERS LEAVE, popular customer experience and marketing speaker, David Avrin, makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customers' mindsets and expectations, illustrates the myriad ways that companies inadvertently drive customers and prospects into the arms of their competitors and offers a multitude of creative strategies and tactics to attract and retain new customers.
In the book, David explores and articulates the disturbing new dynamic that has arisen from easy-to-find, one-click-away, at-your-fingertips options: We have become a world of impatient, intolerant and demanding customers and we move on quickly if inconvenienced in any way. Don't blame the millennials! We have seen the enemy and it is all of us.
You want to transform your business and working life forever but don't have spare $100,000 and up to two years to invest in a MBA program?
In The Visual MBA, Jason Barron offers a radical solution. When he started his Masters in Business Administration, Barron decided to draw all his notes so that other people could benefit from them.
These doodles or 'sketchnotes' are shown to improve our learning by combining two key learning functions, audio and visuals. Research indicates that more than 65% of us are visual learners and that visuals are processed 60,000 faster than text. Now, with The Visual MBA, you can learn the key concepts of the course quick and at a fraction of the cost.
From Marketing, Ethics and Accounting to Organisational Behaviour, Quantitative Analysis, Finance, Operations and Strategy, Barron's sketchnotes are an accessible, informative and easily-digestible guide to your visual MBA.
Oliver Wendell Holmes twice escaped death as a young Union officer in the Civil War when musket balls missed his heart and spinal cord by a fraction of an inch at the Battles of Ball's Bluff and Antietam. He lived ever after with unwavering moral courage, unremitting scorn for dogma, and an insatiable intellectual curiosity.
Named to the Supreme Court by Theodore Roosevelt at age sixty-one, he served for nearly three decades, writing a series of famous, eloquent, and often dissenting opinions that would prove prophetic in securing freedom of speech, protecting the rights of criminal defendants, and ending the Court's reactionary resistance to social and economic reforms.
As a pioneering legal scholar, Holmes revolutionized the understanding of common law by showing how the law always evolved to meet the changing needs of society. As an enthusiastic friend and indefatigable correspondent, he wrote thousands of personal letters brimming with humorous philosophical insights, trenchant comments on the current scene, and an abiding joy in fighting the good fight.
Drawing on many previously unpublished letters and records, Stephen Budiansky's definitive biography offers the fullest portrait yet of this pivotal American figure, whose zest for life, wit, and intellect left a profound legacy in law and Constitutional rights, and who was an inspiring example of how to lead a meaningful life in a world of uncertainty and upheaval.
Winner of the Financial Times and McKinsey Business Book of the Year Award 2018 You will not want to put this riveting, masterfully reported book down. No matter how bad you think the Theranos story was, you'll learn that the reality was actually far worse. Bethany McLean, bestselling coauthor of The Smartest Guys in the Room and All the Devils Are Here A New York Times bestseller to be adapted into a film with Jennifer Lawrence to star.
In 2014, Theranos founder and CEO Elizabeth Holmes was widely seen as the female Steve Jobs: a brilliant Stanford dropout whose startup 'unicorn' promised to revolutionize the medical industry with a machine that would make blood tests significantly faster and easier. Backed by investors such as Larry Ellison and Tim Draper, Theranos sold shares in a fundraising round that valued the company at $9 billion, putting Holmes's worth at an estimated $4.7 billion. There was just one problem: the technology didn't work.
For years, Holmes had been misleading investors, FDA officials, and her own employees. When Carreyrou, working at the Wall Street Journal, got a tip from a former Theranos employee and started asking questions, both Carreyrou and the Journal were threatened with lawsuits. Undaunted, the newspaper ran the first of dozens of Theranos' articles in late 2015. By early 2017, the company's value was zero and Holmes faced potential legal action from the government and her investors.
In Bad Blood John Carreyrou tells the story of Theranos, and encourages us to consider the possible repercussions of our blind faith in a small group of brilliant individuals.
PRAISE FOR BAD BLOOD A dazzling story of deception in Silicon Valley. . .
It is a tale of heroic cupidity on a scale that made the very best and the very brightest look like the very, very foolish . . . You will not be able to put this book down. Washington Post Chilling . . . Reads like a West Coast version of All the President's Men. New York Times Book Review Carreyrou presents the scientific, human, legal and social sides of the story in full. Although some of it was previously reported in his extensive coverage, he unveils many dark secrets of Theranos that have not previously been laid bare. Nature His [Carreyrou's] unmasking of Theranos is a tale of David and Goliath. Financial Times
'The AI does not hate you, nor does it love you, but you are made of atoms which it can use for something else' This is a book about AI and AI risk. But it's also more importantly about a community of people who are trying to think rationally about intelligence, and the places that these thoughts are taking them, and what insight they can and can't give us about the future of the human race over the next few years. It explains why these people are worried, why they might be right, and why they might be wrong. It is a book about the cutting edge of our thinking on intelligence and rationality right now by the people who stay up all night worrying about it.
Along the way, we discover why we probably don't need to worry about a future AI resurrecting a perfect copy of our minds and torturing us for not inventing it sooner, but we perhaps should be concerned about paperclips destroying life as we know it; how Mickey Mouse can teach us an important lesson about how to program AI; and how a more rational approach to life could be what saves us all.
For many of us, the subject of money is unavoidably stressful. Managing our personal finances is complicated, time-consuming and often, particularly in the slow countdown to payday, dispiriting. The good news is that in Japan - where a Zen approach to life is more widely practised - a pathway to a better relationship is being carved by the 'Zen Millionaire', Ken Honda.
Based on the phenomenally popular Japanese bestseller, this beautifully written book will reinvent the way you see your personal finances. You will come to understand that money flows like water and arrives like a guest. You'll rethink your own attitudes and examine the way they were shaped by beliefs about money you were taught as a child. And you'll transform your money from a tyrannical master or an unruly slave to a trusted friend. When we heal the fear and anxiety we have about money, we successfully achieve prosperity and peace.
Take the Zen path to financial security and happiness.
'Ken's book will transform your life around money' - Jack Canfield, #1 New York Times bestselling author of the Chicken Soup for the Soul series and The Success Principles
In The Business of the 21st Century, Robert Kiyosaki explains the revolutionary business of network marketing in the context of what makes any business a success in any economic situation. This book lends credibility to multilevel marketing business, and justifies why it is an ideal avenue through which to learn basic business and sales skills...and earn money.
Alan Krueger, the former chairman of the president's Council of Economic Advisers, uses the music industry, from rock artists to music executives, from managers to promoters, as a way in to explain the principles of economics, and the forces shaping our economic lives.
As economists recognize, the music industry is often a leading indicator of today's economy; it is among the first to be disrupted by the latest wave of technology, and examining the ins and outs of how musicians create and sell new songs and plan concert tours offers valuable lessons for what is in store for businesses and employees in other industries that are struggling to adapt.
Drawing on interviews with leading band members, music executives, managers, promoters, and using the latest data on revenues, royalties, tour dates, and merchandise, ROCKONOMICS takes readers backstage to show how the music industry really works--who makes money and how much, and how the economics of the music industry has undergone a radical transformation during the last twenty years.
Before digitalization and the ability to stream music over the Internet, rock musicians made the bulk of their income from record sales. Today, income from selling songs has plummeted, even for superstars like Taylor Swift; the real money nowadays is derived from concert sales. In 2016, for example, Billy Joel earned $212.4 million from his live performances, and less than $1 million from record sales and streaming. Even Paul McCartney, who has written and recorded more number one songs than anyone in music history, today, earns 93 percent of his income from live concerts. Krueger tackles common questions: How does a song become popular? And how does a new artist break out in today's winner-take-all economy?
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.
By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. Updated for 2019, this 4th edition of the best-selling Dealing with Difficult People features practical exercises, useful templates, and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.
The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
Rewards. Punishments. Prices. The Nobel Prize. Candy Crush. Incentives take more forms than you might expect and they can be hard to spot, but they shape our lives in ways that we rarely examine.
Some incentives are obvious, like for example, publicly committing to doing something you dislike in order to motivate you to do something difficult, like lose weight. But, many of the most powerful incentives are accidental, and invisible even to those who designed them. Some are tame - and some are most definitely not. Whether it's bounties for criminals or Instagrammable meals, training your dog or saving the planet, incentives regularly backfire, go missing, mutate and evolve. Without oversight, their unintended consequences can have very global effects. In Incentivology, economist Jason Murphy uncovers the huge incentive systems we take for granted and turns them inside out. In lively, entertaining prose he explores the mechanisms behind many spectacular failures and successes in our history, culture and everyday lives, and shows us how to use (or lose) incentives in our world at large.
101 Ways to Save Money on Your Tax – Legally! is the tax guide every Australian should own. Step-by-step instructions from Adrian Raftery, akaMr. Taxman, will show you how to leverage every available deduction to lower your tax bill and keep more of your hard-earned money. Thoroughly updated for the 2019-2020 tax year, this new edition gives you the latest information on changes to the tax codes and how they affect your situation.
Tax laws are constantly changing, but you don’t have to pore over piles of legislation to file your tax accurately and completely – that’s what Mr. Taxman is here for. Don’t let yourself become one of the people who overpay, find out what you actually owe and prepare for even better savings next year. This guide removes the stress and confusion from tax season and helps you file on time with no mistakes.
Whether an individual, married couple, investor, business owner or pensioner, this guide will help you:
- understand how your taxes have changed for 2019-2020
- reduce your tax bill, potentially by $100s or $1000s
- learn plenty of expert tips, avoid tax traps and find the answers to frequently-asked questions
- explore topics such as medical expenses, levies, shares, property, education, business and family expenses, superannuation and much more
- protect yourself from errors, audits, overpayments and other common problems.
When it's time to file your tax, turn to 101 Ways to Save Money on Your Tax – Legally! Maximise your deductions and get the best possible tax return. Don’t pay more than you have to, Mr. Taxman is here to help.
Computer programs can recognize human faces more reliably than humans can. They've beat us in board games, which requires strategic thinking and intuition, and they bluff better than the world's best poker players. At a breathtaking pace, machines are becoming more skilled at making complex decisions - often better and faster than us.
In WHO'S AFRAID OF ARTIFICIAL INTELLIGENCE?, a concise guide to the most awe-inspiring AI achievements, as well as the most frightening, award-winning author Thomas Ramge expertly explains how machines are learning to learn. Ultimately, he tackles the greatest AI conundrum: What will become of us humans when smart machines become more intelligent than us? What happens to the world when, in many ways, we're made obsolete?
The New York Times-bestselling author of Start With Why, Leaders Eat Last, and Together Is Better offers a bold new approach to business strategy by asking one question - are you playing the finite game or the infinite game?
In The Infinite Game, Sinek applies game theory to explore how great businesses achieve long-lasting success. He finds that building long-term value and healthy, enduring growth - that playing the infinite game - is the only thing that matters to your business.