John Talbot is a Director of Emas Consultants, a company that has been involved in organisation and management development and training across Europe and North America for over 35 years. Prior to establishing this consultancy, John was Principal Training Officer of an Industry Training Board, following extensive experience in G.E.C., The Electricity Council and Unilever.
’This book has the feeling of a classic training text and deals with training at an operational level... If this book has an overall strength then it is in the practical examples, which are very detailed of how to take forward a performance improvement project with a variety of different activities...What this book also offers is the perspective the authors bring on the age old issue of training effectiveness measurement which will be useful for organisations who are less experienced in this area.’ Dr Rolf Stiefel, Management-Andragogik und Organisationentwicklung