Don McGreal, in his role as VP of Learning Solutions at Improving, is a hands-on agile consultant and instructor. He specialises in agile coaching at the enterprise and product management levels within larger organisations. Don is a Professional Scrum Trainer who has authored and taught classes for thousands of software professionals around the globe. He is also co-founder of TastyCupcakes.org, a comprehensive collection of games and exercises for accelerating the adoption of agile principles. Ralph Jocham has spent the last 20 years collecting professional software and product development experience in France, the UK, the USA, and now Switzerland. He became an Agile evangelist in 2000 and perfected his approach at ThoughtWorks. Ralph also is Europe's first trainer with Scrum.org and has taught thousands of professionals around the globe. When not busy running his company, Effective Agile, or helping all kinds of enterprises in Europe, he enjoys teaching at universities.