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SugarCRM For Dummies by Karen S. Fredricks (Boca Raton, FL) at Abbey's Bookshop,
SugarCRM For Dummies
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Karen S. Fredricks (Boca Raton, FL)

SugarCRM For Dummies

Karen S. Fredricks (Boca Raton, FL)

$57.95

Paperback

Not in-store but you can order this
How long will it take?
English
For Dummies
07 November 2008
Customer services; Enterprise software
SugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.

This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to:

Schedule appointments, link them to records and notes, and organize your sales opportunities Build campaigns, track their success, and grow your contact list with Web-to-lead forms Manage customer issues and forums to exterminate software bugs Send e-newsletters and automate customer e-mail communication with templates Take advantage of a complete recipe book for SugarCRM administrators Improve sales performance with SugarCRM Provide great service to your customers Develop searchable libraries and FAQs Create and share documents

SugarCRM For Dummies will get you quickly up to speed on this customer relationship management software so you can enhance your business.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
By:  
Imprint:   For Dummies
Country of Publication:   United States
Dimensions:   Height: 234mm,  Width: 188mm,  Spine: 21mm
Weight:   526g
ISBN:   9780470384626
ISBN 10:   047038462X
Pages:   360
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

Karen S. Fredricks has implemented contact management solutions for businesses ranging from Fortune 500 companies to small and mid-sized businesses. She has written books on Outlook 2007, Outlook 2007 Business Contact Manager, and Microsoft Office Live as well as ACT! contact management software.

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