Smart Video Conferencing - New Habits for Virtual Meetings

Barlow, Lewis Barlow, Peta Peter

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English

Berrett Koehler
01 January 2018

Communication studies; Economics & Business; Business communication & presentation; Media, information & communication industries; Computer networking & communications

Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meetings, mastering a few tricks and simple skills can mean the difference between a successful videoconference and an unsuccessful one.

By: Barlow, Lewis Barlow, Peta Peter
Imprint: Berrett Koehler
Country of Publication: United States
Dimensions: Height: 90mm, Width: 61mm, Spine: 8mm
Weight: 1g
ISBN: 9781576751923
ISBN 10: 1576751929
Pages: 192
Publication Date: 01 January 2018
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Preface Acknowledgments Introduction PART ONE: WHAT’S IT ALL ABOUT? 1 Videoconferencing: A Twenty-First Century Business Tool 2 Why New Habits Are Needed 3 Limitations of Videoconferences PART TWO: HABIT 1—LEVERAGE YOUR CHOICES 4 Should Your Meeting Be a Videoconference? 5 The Demands of Videoconferences 6 Videoconference or Face-to-Face Meeting? 7 Videoconference or Teleconference? PART THREE: HABIT 2—THINK PRIME TIME 8 Preparation 9 Interesting Agendas 10 Setting Personal Agendas 11 Getting a Great Start 12 Moderators 13 Question Handling 14 Importance of Participation 15 Watching Your Time 16 International Videoconferences 17 Strong Closings 18 Following Up 19 Lessons Learned PART FOUR: HABIT 3—MAKE TECHNOLOGY YOUR FRIEND 20 Microphones 21 Cameras 22 TelePrompTers 23 Lighting 24 Taping 25 Documents 26 Murphy’s Law PART FIVE: HABIT 4—MAXIMIZE YOUR PRESENCE 27 No Food, No Gum 28 Distractions 29 Patterns and Colors in Your Clothing 30 Anger and Other Negative Emotions 31 Assume You’re Live 32 The Importance of Being on Time 33 When You Are on a Panel or Part of a Group 34 Makeup 35 If You Are Sick 36 Jewelry 37 Your Voice 38 Controlling Your Nerves 39 Your Eyes 40 Your Hair 41 Your Clothing 42 Grooming 43 Your Gestures PART SIX: FINAL CONSIDERATIONS 44 A Videoconference Checklist 45 A Legal Caveat 46 The Future of Videoconferencing Appendix A Storyboarding Appendix B Commonly Mispronounced Words Notes Bibliography Useful Terms to Know Index About the Authors

Janelle Barlow, Ph.D., is president and owner of TMI, US, a partner with the Danish-based multi- national training and consulting group. She is also a keynote speaker and author. Twice named Inter- national Trainer of the Year by TMI, she has also earned the Certified Speaking Professional (CSP) designation from the National Speakers Association, on whose national board she currently sits. Barlow's popular programs, A Complaint Is a Gift, Branded Customer Service, and The Stress Manager, are offered around the world. Her client base includes Hewlett-Packard, Chevron Texaco, Exxon, Mandarin Oriental Hotel Group, Aramark, Shangri-La Hotels, Unisys, Maximus, Genentech, Avon Cosmetics, Paramount's Great America, Dell Computers, Volkswagen, Kaiser Permanente Hospitals, Satmetrix, Southwestern Bell, DHL, and Cisco, among others. Barlow has written three previous books, including the best- selling A Complaint Is a Gift, The Stress Manager, and Emotional Value. Her doctorate is from the University of California, Berkeley. Peta Peter is a senior partner with TMI,US and a popular speaker and trainer. Before joining TMI in 1994, Peter had a noteworthy career in television and radio-both in front of and behind the camera. She was one of Australia's first female television news anchor and also coanchored a popular current affairs program, Nationwide, that was the precursor to 60 Minutes in Australia. Peter has produced award-winning television shows, documentaries and video programs. Lewis Barlow currently works in sales and business development for TMI,US. He comes from a background in new technology and on-line advertising sales. Prior to joining TMI, Lewis was director of sales in Shanghai for 24/7 Media Asia, the on-line advertising arm of Chinadotcom. His clients included

Reviews for Smart Video Conferencing - New Habits for Virtual Meetings

This book provides unique and pragmatic insight into communication using videoconferencing. In today's world where many are trying to define new strategies to deal with geographic separation and time sensitive issues, Smart Videoconferencing is essential reading. - Craig Dinsell, Executive Vice President, Oppenheimer Funds; Substantive and practical from beginning to end. This is the only book you need to read for all your on-camera videoconferencing needs. - Nido R. Qubein, Chairman, Great Harvest Bread Company