Relationship Power in Health Care

This long-awaited book provides an evidence-based and highly practical approach to health communication. Clinical instructors and trainees who utilize this unique resource will have the tools at hand to develop increasingly satisfying and effective therapeutic interactions over time. -Jennifer E. Potter, MD, Associate Professor, Harvard Medical School and Beth Israel Deaconess Medical Center and Children's Hospital This book is an exploration into teaching and learning; interpersonal psychology and neurobiology, medical decision making and clinician self-care. It is for the faculty as teacher and the faculty as learner. It dares to bring the expert healer into the power of being healed in order to heal others. It challenges those who know the science of learning to know themselves. Turning these pages provides the opportunity to become an inter-professional educator building a bridge between nurses and doctors for the well-being of patients while providing a wealth of indispensable knowledge. This is where health care must go... -Beverly Malone, PhD, RN, FAAN, CEO, National League for Nursing; Former President of the American Nurses Association; and Former General Secretary of the Royal College of Nursing (UK) Congratulations to the authors and my respect for what they have achieved. Their voice is needed. It brings attention to effective communication toward giving and receiving trust and care. I believe the practice of their integrated model is valuable for all our communications, professionally being a salient example of an application of Interpersonal Science. -Silvio J. Onesti, Jr, MD, Associate Professor and former Chief of Child and Adolescent Psychiatry, Harvard Medical School at McLean Hospital. It's no secret that traditional methods of patient education are hopelessly ineffective. -Susan Edgman Levitan, Executive Director, John D. Stoeckle Center for Primary Care Innovation, Massachusetts General Hospital; and Associate in Health Policy at Harvard Medical School The book is organized more as a teaching tool than as a read-it-in-one-sitting narrative. It is designed to be used as a workbook of specific lessons to guide the reader-clinician in learning to be more attuned to what's going on beneath the surface in medical encounters. It is a must for faculty...The authors include links to a number of videos that analyze, almost sentence by sentence, interviews between a clinician and patient. The videos, and accompanying annotations in the book's text, show when the patient begin to struggle with emotional reactions to his or her medical problem and, just as important, when the clinician does - and doesn't - 'get' what's going on with his or her own feelings. In the detailed annotations, the authors dissect these interactions, showing how, with training, an emotionally-attuned clinician can help patients process medical information in deeper, more honest ways that ultimately facilitate behavior change and clarify important medical choices. -Judy Foreman, health columnist and author of A Nation in Pain Wonderful!!! I think it's absolutely outstanding! It's going to be required reading for my graduate students at CIIS...They've done this incredible job of organizing all these historical models and theories into a conceptual framework that finally makes sense for me...I not only want to thank the authors for the countless hours of research and writing and testing and analyzing that went into this book, but I'm grateful for the spirit of generosity in which they bring their readers along, step by step, sharing how they arrived at the SINHC model. -Professor Meg Jordan, California Institute of Integral Studies