Deb Jeffries, MSN-Ed., RN, CEN, CPEN, TCRN is a registered nurse with over three decades of experience in critical care and emergency nursing and has dedicated much of her career toward clinical education in the acute care emergency setting. She has contributed globally to the standardization, process throughput, and implementation of best-practices for emergency department triage. She is a passionate advocate for and has presented emergency department triage education nationally and internationally. Ms. Jeffries is a TNCC and ENPC course director and an ACLS, PALS, and BLS instructor. She has authored, contributed to or reviewed multiple peer reviewed publications and educational content. She received her Master of Science in Nursing with an Education focus and her Bachelor of Science in nursing degrees from Regis University in Colorado. Lynn Sayre Visser, MSN, RN, PHN, CEN, CPEN, FAEN has been a nurse for over 25 years devoting her career to emergency nursing, triage education, mentoring others, and writing about topics that impact nursing. She is a change-agent and philanthropist and has been published in a variety of arenas including books, journals, and blogs. She is the co-author of Fast Facts for the Triage Nurse: An Orientation and Care Guide, Essentials for the Triage Nurse (available in the United Kingdom), and Rapid Access Guide for Triage and Emergency Nurses. She has been recognized for her work with multiple book awards as well as the Sigma Theta Tau Edith Moore Copeland Founders Award for excellence in creativity. She is a graduate of the University of California Davis, Samuel Merritt University, Walden University, and Semester at Sea. She holds a Master of Science Degree in Nursing with an emphasis in education and a double Bachelor of Science degree in exercise physiology and nursing.