Quality costs display the importance of quality-related activities to management in meaningful terms and helps to shock people into action. A crucial factor in the process of continuous quality improvement is the collection and use of quality-related cost information. This book provides useful guidance to organizations setting out to establish a system of quality costing and also gives pointers to those organizations already collecting costs on how they might use the data to its fullest potential. The book should prove useful to practitioners, academics, undergraduates and post-graduate students. People studying for professional examinations which involve aspects of Total Quality Management should find the book of benefit. This book should be of interest to quality professionals, senior undergraduate and postgraduate students and academics in quality management.
By:
Barrie G. Dale,
James J. Plunkett
Imprint: Chapman and Hall
Country of Publication: United Kingdom
Edition: 1991 ed.
Dimensions:
Height: 235mm,
Width: 155mm,
Spine: 10mm
Weight: 290g
ISBN: 9780412388606
ISBN 10: 041238860X
Pages: 169
Publication Date: 14 March 1991
Audience:
Professional and scholarly
,
General/trade
,
Undergraduate
Format: Paperback
Publisher's Status: Active
1 Quality costing: an introduction.- 2 Definitions of quality costs.- 3 Collection of quality costs.- 4 Reporting of quality costs.- 5 Uses of quality costs.- 6 Case study, company 1.- 7 Case study, company 2.- 8 Case study, company 3.- 9 Case study, company 4.- 10 Setting up a quality costing system.