Optimal Outcomes

Conflict is an inevitable part of life, but it isn't an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them. -- Adam Grant, <em>New York Times</em> bestselling author of <em>Originals</em> and <em>Give and Take</em>, and host of the chart-topping TED podcast <em>WorkLife</em> Every once in a while, you'll encounter a book and wish everyone you know would read it. This is one of those rare books. It will help you reset the way you think about conflict and help you become more productive, mindful and kind along the way. -- <strong>Seth Godin, author of <em>This is Marketing</em></strong> I've watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes. -- <strong>Jeffrey C. Walker, Chairman of New Profit, former Vice Chairman of JPMorgan Chase & Co., and coauthor of <em>The Generosity Network</em></strong> Not every conflict can be solved by negotiation. With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds. -- <strong>Doug Stone and Sheila Heen, coauthors of the <em>New York Times</em> bestseller <em>Difficult Conversations</em></strong> Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable. -- <strong>Jerry Colonna, author of<em> Reboot: Leadership and the Art of Growing Up </em>and CEO, Reboot.io</strong> A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it. -- <strong>Sharon Fay, Co-Head of Equities, AllianceBernstein </strong> Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life. -- <strong>Daniel L. Shapiro, Ph.D., Director, Harvard International Negotiation Program and author of <em>Negotiating the Nonnegotiable </em></strong> An important, unique approach to dealing with conflict, even when one side may not be amenable. Highly recommended for anyone interested in applying a user-friendly methodology in their personal and professional interactions. -- <strong>Joshua Sinai, Ph.D., counterterrorism expert, Book Reviews Editor, <em>Perspectives on Terrorism</em> and columnist, <em>The Washington Times </em></strong> Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable. -- <strong>Erica Ariel Fox, President, Mobius Executive Leadership and author of the <em>New York Times</em> bestseller <em>Winning from Within</em></strong> Framed with...a kind but no-nonsense tone, this succinct and focused guide is a boon to anyone looking to turn arguments into negotiations and negotiations into agreement. -- Publishers Weekly