'What makes his book most moving is the way in which this man, without disrespecting his own privacy or offering false bromides of modesty, opens the sacred space of his conscience to explain how he came to center his ministry, and now his papacy, around mercy.' -- The New Yorker 'Francis enjoys sharing personal stories of God's grace and mercy in the lives of parishioners from his native Argentina, people he has known and who have recognized themselves as sinners.' -- The Washington Post