We need only to look around our communities or visit social media to know there is an etiquette crisis. With rudeness rampant and civility on life support, it's time for us to take a hard look at ourselves to determine if we are contributing to the problem or combating it.
Mindful Manners: Modern Etiquette for a Better Life, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy while we work, play, drive, dine, and shop in our physical and virtual communities. Arranged by events and settings, you'll learn how to decode proper dining habits, wedding decorum, the secrets behind successful job interviews, and much more.
Mindful Manners jettisons the old-school notion that etiquette is nothing but stuffy rules on how to properly hold a teacup. Modern etiquette is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, whether you're building personal and business relationships, demonstrating respect for others, or trying to live a life that flows more smoothly.
Nancy R. Mitchell
Country of Publication:
01 July 2019
TABLE OF CONTENTS INTRODUCTION Chapter 1 YOUR PERSONAL BEST Prepare for Success Building Your Brand Appearance and Attire First Impressions Clothes Encounters Gauge in Brain (Formal vs . Informal) Hygiene and Grooming Guide Posture 11 Grammar Swearing and Offensive Language Time Sensitivity Feedback My Space Wrap Up Chapter 2 PEOPLE SKILLS Take a Hard Look at Your Soft Skills Connecting and Building Rapport Listening Skills Conversational Skills Body Language Handshake and Other Greetings Introductions Playbook Name Game Networking Etiquette Disability Etiquette Chapter 3 YOUR WORLD Living with Manners Retail Rudeness Medical Office Manners Etiquette of Worship Parking Lots and Garages Chapter 4 FUN AND FITNESS Entertainment Health and Fitness Chapter 5 MANNERS HIT THE ROAD Getting There Hotel Hospitality Chapter 6 COMMUNICATING COURTESY Thank-You Notes and Letters Business Letters Words of Condolence Grammar Review Chapter 7 GOING SOCIAL Cell Phone Courtesy Texting Social Media Chapter 8 BE OUR GUEST Invitations Receiving an Invitation Party Playbook Houseguest Handbook Gifts-General Guidelines Party Protocol Chapter 9 MANNERS GO TO WORK Job Interview Etiquette You're Hired! Welcome Aboard Gender-Neutral Courtesy Business Cards-Owner's Manual Meetings Manners EZ Email Etiquette Chapter 10 DINING DECODED General Guidelines Tabletop Tour Dining Styles Restaurant Dining Customer Courtesy Fast-Food Finesse Food-Service Glossary Chapter 11 DOWN THE AISLE Determine Your Vision Timeline Save-the-Date Announcements Invitations Ceremony Reception Gifts Thank-You Notes
Nancy R. Mitchell is an established protocol and etiquette consultant and advisor with more than 35 years of experience in the field. Currently, she is an adjunct faculty member at the George Washington University, Washington, DC, where she developed and teaches protocol courses in the School of Business and Public Management's Event Management Certificate Program. For more than two decades, she served as director of special events and protocol at the US Library of Congress, the world's largest library and cultural center. As the Library's chief protocol advisor, she served as liaison to the White House, the US Department of State, Congress, the Supreme Court, and other government agencies, embassies, academia, and corporations.
Reviews for Mindful Manners: Modern Etiquette for a Better Life
In a world where reading news headlines would have you believe it has gone to hell in a hand-basket, it is nice to see someone making the effort to uphold some common civility and manners which, though they might be updated now for same-sex weddings, work cubicles or food trucks, are never out of style. - DearAuthor.com